Contact Us
We are committed to providing exceptional customer support to all our players in New Zealand. Our dedicated support team is available to assist you with any inquiries, technical issues, or concerns you may have regarding your gaming experience.
Support Channels
Choose the most convenient method to reach our customer service team. We offer multiple communication channels to ensure you receive prompt assistance whenever you need it.
| Live Chat | Available 24/7 through our website | Instant response |
| [email protected] | Response within 24 hours | |
| Phone | +64 9 379 5021 | Monday-Friday 9:00-17:00 NZDT |
Contact Guidelines
To help us serve you better, please provide relevant details when contacting our support team.
- Include your account username when applicable
- Describe your issue clearly and concisely
- Attach screenshots if experiencing technical problems
- Specify the device and browser you are using
Our team adheres to New Zealand’s responsible gambling regulations and privacy standards. Last updated: January 22, 2026